41. CRM in financial services
Author: / Bryan Foss and Merlin Stone
Library: Central Library and Document Center of Shahid Chamran University (Khuzestan)
Subject: Financial services industry--Customer services
42. CRM in financial services: a practical guide to making customer relationship management work
Author: Foss, Bryan
Library: Central Library of Sharif University of Technology (Tehran)
Subject: ، Financial services industry-- Customer services
Classification :
HG
173
.
F675
2002
43. Case studies in service innovation
Author: Linda A. Macaulay ... [et al.], editors
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer services-- Technological innovations, Case studies
Classification :
HF5415
.
5
.
C385
2012eb
44. Case studies in service operations
Author: Colley, John L.
Library: Central Library of Sharif University of Technology (Tehran)
Subject: Case studies ، Service industries-- Management,Case studies ، Customer services-- Management
Classification :
HD
9980
.
5
.
C647
1996
45. Cases on Consumer-Centric Marketing Management
Author: / Vimi Jham
Library: Library of Foreign Languages and Islamic Sources (Qom)
Subject: Marketing -- Management -- Case studies,Customer relations -- Case studies,Customer services -- Case studies,Consumer behavior -- Case studies,بازاریابی -- مدیریت -- نمونهپژوهی,مشتریشناسی -- نمونهپژوهی,خدمات مشتری -- نمونهپژوهی,مصرفکنندگان -- رفتار -- نمونهپژوهی
Classification :
HF5415
,.
13
.
C335
2014
46. Cases on consumer-centric marketing management
Author: Vimi Jham and Sandeep Puri
Library: Library of Faculty of Entrepreneurship University of Tehran (Tehran)
Subject: Marketing -- Management,Customer relations,Customer services,Consumer behavior
Classification :
HF
5415
.
13
.
C335
2014
47. Cases on consumer-centric marketing management /
Author: Vimi Jham and Sandeep Puri, editors
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Consumer behavior, Case studies,Customer relations, Case studies,Customer services, Case studies,Marketing-- Management, Case studies
Classification :
HF5415
.
13
.
C335
2014
48. Cases on managing e-services
Author: Ada Scupola, editor
Library: Central Library and Documents Center of Industrial University of Khaje Nasiredin Toosi (Tehran)
Subject: ، Electronic commerce,Technological innovations ، Customer services,Technological innovations ، Service industries
Classification :
HF
5548
.
32
.
C3657
49. Cases on managing e-services /
Author: Ada Scupola, editor.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer services-- Technological innovations.,Electronic commerce.,Service industries-- Technological innovations.
50. Class acts
Author:
Library: Central Library and Documents Center of Mazandaran University (Mazandaran)
Subject: Hospitality industry ; Customer services ; United States. ; Hotels ; United States ; Management. ; Luxuries ; Social aspects ; United States. ; Social classes ; United States. ;
51. Class acts
Author: / Rachel Sherman
Library: Central Library and Document Center of Shahid Chamran University (Khuzestan)
Subject: Hospitality industry--Customer services--United States,Hotels--United States--Management,Luxuries--Social aspects--United States,Social classes--United States
Classification :
TX
,
911
.
3
,.
C8
,
S54
,
2007
52. Client Services
Author: / Norman G.Levin
Library: Insurance Research Institute Library (Tehran)
Subject: Selling,Customer Services
Classification :
HF5438
.
L4C5
2001
53. Command performance :
Author: with a preface by John E. Martin
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Customer relations,Customer services,Quality control
Classification :
HF5415
.
5
.
C625
1994
54. Competing in a service economy :
Author: Anders Gustafsson, Michael D. Johnson.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Competition.,Customer services-- Management.,Service industries-- Technological innovations-- Management.,BUSINESS & ECONOMICS-- Customer Relations.,Competition.,Customer services-- Management.,Service industries-- Technological innovations-- Management.
Classification :
HF5415
.
5
.
G87
2003eb
55. Competing in a service economy : how to create a competitive advantage through service development and innovation
Author: Gustafsson, Anders
Library: Library of Razi Metallurgical Research Center (Tehran)
Subject: Management ، Customer services,Technological innovations Management ، Service industries,، Competition
Classification :
HF
5415
.
5
.
G87
2003
56. Connecting with Your Customers
Author:
Library: Library of Foreign Languages and Islamic Sources (Qom)
Subject: Customer relations,Customer services,Success in business,مشتری شناسی,خدمات مشتری,موفقیت در کسب و کار
Classification :
HF5415
,.
5
.
C658
2006
57. Connecting with your customers
Author:
Library: Central Library and Documents Center of Al-Zahra University (Tehran)
Subject: ، Customer relations,، Customer services,، Success in business
Classification :
HF
5415
.
5
.
C658
2006
58. Construction business development :
Author: Christopher N. Preece, Krisen Moodley, Paul Smith.
Library: Center and Library of Islamic Studies in European Languages (Qom)
Subject: Construction industry-- Customer services.,Construction industry-- Management.,Construction industry-- Planning.,Bauindustrie,Construction industry-- Customer services.,Construction industry-- Management.,Construction industry-- Planning.,Kundenmanagement,Marketing
Classification :
HD9715
.
A2
P664
2003
59. Consumer Information Systems and Relationship Management
Author:
Library: Library of Foreign Languages and Islamic Sources (Qom)
Subject: Consumer profiling,Consumer behavior - Data processing,Customer services - Information technology,Management information systems,Electronic commerce,مصرفکنندگان,مصرفکنندگان - رفتار داده پردازی,خدمات مشتری - فناوری اطلاعات,نظام های مدیریت اطلاعات
Classification :
HF5415
,.
32
.
C655
2013
60. Consumer information systems and relationship management : design, implementation, and use
Author: / Angela Lin, Jonathan Foster, Paul Scifleet editors.
Library: National Library and Archives of Islamic Republic of Iran (Tehran)
Subject: مصرفکنندهشناسی,Consumer profiling,مصرفکنندگان,Consumer behavior,خدمات مشتری ,Customer services,نظامهای اطلاعاتی مدیریت,Management information systems,بازرگانی الکترونیکی,Electronic commerce, -- دادهپردازی, -- Data processing, -- تکنولوژی اطلاعات, -- Information technology
Classification :
HF
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